Healthy LifeCycles (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, interact with our services, or purchase our products. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide to Us:

We may collect the following types of personal information when you interact with our website or services:

Contact Information: Name, email address, phone number, and mailing address.

Payment Information: Credit card details and billing information (processed securely by third-party payment processors).

Account Information: Login credentials, preferences, and order history if you create an account.

Inquiry Information: Details you share when contacting us, such as questions, feedback, or support requests.

1.2 Information Automatically Collected:

When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies:

Device Information: IP address, browser type, operating system, and device identifiers.

Usage Data: Pages visited, time spent on the website, links clicked, and referring/exit pages.

1.3 Information from Third Parties:

We may receive additional information about you from third parties, such as payment processors, social media platforms, or advertising partners, if you interact with our services through those platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services:

Process orders, payments, and shipping.

Deliver digital products and services, such as coaching programs or downloadable content.

To Improve User Experience:

Analyze website usage and optimize our services.

Personalize your experience by tailoring content, recommendations, and offers.

To Communicate with You:

Respond to inquiries and customer support requests.

Send order confirmations, updates, or marketing communications.

To Maintain Security:

Detect and prevent fraudulent activity or unauthorized access.

Ensure compliance with legal obligations and enforce our terms of use.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

With Service Providers: Third-party vendors who assist with payment processing, website hosting, email delivery, and analytics.

With Business Partners: Collaborators who help us deliver coaching services, webinars, or other programs.

For Legal Compliance: When required to comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.

In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These tools help us:

Remember your preferences and settings.

Track website performance and improve functionality.

Deliver relevant advertisements and measure their effectiveness.

You can manage or disable cookies through your browser settings. However, doing so may limit certain features of our website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. While we strive to safeguard your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. HIPAA Compliance and Protected Health Information (PHI)

As a HIPAA-compliant organization, Healthy LifeCycles follows strict guidelines to protect your Protected Health Information (PHI). PHI refers to any information that relates to your past, present, or future physical or mental health, the provision of healthcare, or payment for healthcare that can identify you.

6.1 Use and Disclosure of PHI:

We may use and disclose your PHI for the following purposes:

Treatment: To coordinate and provide healthcare services.

Payment: To process payments for services rendered.

Healthcare Operations: To support activities such as quality assessment, compliance audits, and administrative functions.

We will not use or disclose your PHI for marketing purposes or share it with third parties without your explicit written consent, except as required by law.

6.2 Your Rights Under HIPAA:

You have the following rights regarding your PHI:

Access Your Records: Request copies of your medical or billing records.

Request Amendments: Ask us to correct inaccuracies in your PHI.

Request Restrictions: Limit how we use or disclose your PHI in certain situations.

Receive an Accounting of Disclosures: Obtain a list of disclosures we have made of your PHI.

File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the Department of Health and Human Services (HHS).

To exercise these rights, contact us at [email protected].

7. Your Privacy Choices

You have the right to:

Access and Update Information: Review and edit your account details.

Opt-Out of Marketing: Unsubscribe from promotional emails by following the link in the email footer.

Delete Your Data: Request deletion of your personal information, subject to legal or contractual obligations.

Restrict Processing: Limit how we process your data under certain conditions.

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date."

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Healthy LifeCycles

Email: [email protected]

Thank you for trusting Healthy LifeCycles. Your privacy is important to us, and we are committed to safeguarding your information.